Sensemaking in a Distributed Environment
نویسنده
چکیده
As globalization continues to increase, sensemaking in a distributed environment is likely to grow in importance as the expertise necessary to address increasing environmental complexity is more widely geographically dispersed. Paradoxically, the information and communication technologies that make sensemaking in a distributed environment possible simultaneously may create a context that inhibits the effectiveness of such efforts. The purpose of this research is to develop a better understanding of how sensemaking in a distributed environment can be effectively and efficiently carried out. Case studies of four teleconsultation projects involving virtual teams engaged in healthcare delivery are presented. This paper make a contribution in that it deals with critical problems that practitioners must address and it integrates research relating to wicked decision problems, virtual teams, and the role of IT in health care.
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